1. Introduction
This Cookie Policy explains how Hospitality Passport Ltd ("HP", "we", "our", "us") uses cookies and similar technologies on our website and platform. By using HP, you agree to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us provide essential functionality, improve performance, and deliver a better user experience.
3. Types of Cookies We Use
a. Essential Cookies
These cookies are required for the platform to function. Without them, you cannot log in, complete training, or access your passport.
Used for:
- secure login sessions
- account authentication
- candidate and operator dashboards
- payment processing
b. Performance & Analytics Cookies
These cookies help us understand how users interact with the platform so we can improve speed, reliability, and usability.
Used for:
- page performance monitoring
- error tracking
- usage analytics (e.g., module completion flow)
We may use third-party analytics tools such as Google Analytics or similar services.
c. Functional Cookies
These cookies remember your preferences and improve your experience.
Used for:
- remembering login state
- saving onboarding progress
- storing operator filter preferences
d. Marketing Cookies (Optional)
We may use marketing cookies to measure the effectiveness of campaigns or show relevant content. These are not required for platform use and will only run with your consent.
Used for:
- tracking referral sources
- optional promotional communications
4. Third-Party Cookies
Some cookies may be set by third-party services integrated into HP, such as:
- payment providers
- LMS training partners
- analytics tools
- customer support tools
These providers may use their own cookies to deliver their services.
5. Managing Cookies
You can control or delete cookies through your browser settings. You can also block cookies entirely, but doing so may prevent the platform from functioning correctly.
Most browsers allow you to:
- view cookies
- delete cookies
- block cookies
- set cookie preferences
6. Consent
When you first visit HP, you may be asked to accept or manage cookie preferences. Essential cookies will always be active as they are required for the platform to operate.
7. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about this Cookie Policy, contact us at: Hospitality Passport Ltd Email: privacy@hospitalitypassport.co.uk